Information Security
ITIL / Best Practice
ITIL espouses SLA driven information security processes. Crucially, your IT customers must be integrated into the decision making process: all too often Information security decisions are made behind closed doors. Without business input, you risk implementing policies that will step over the acceptable risk profile of your organisation and overly limit productivity. Information security is divided into Policies, Processes, Procedures and Work instructions that are regularly monitored, evaluated and reviewed.
The core ITIL Information Security stages cover:
Information security baseline
Risk analysis
Feasibility study
IT OLA’s
SLA’s
Monitor, evaluate, review
