Change Management
ITIL / Best Practice
The ITIL approach to change management aims to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes. Specifically, change management procedures should minimize the impact of change related problems upon the organisation.
The Change Management strategy for an organization supports its entire IT service management infrastructure, and will either limit or support the success of the other ITIL processes.
A critical aspect of change management for best practice solutions to address is the creation and automation of 'standard changes', so that valuable business resources can be released and not continually tied up in repetitive change processes.
